Shipping Policy
At 【请替换:店铺名称】, our goal is to prepare and ship every order as efficiently as possible.
Order Processing
Orders are processed within 2-4 business days after payment is confirmed. During holidays or special promotional events, processing times may be longer.
Shipping Time
Once processed, orders typically take 7-15 business days to arrive. Shipping fees are calculated and displayed at checkout based on the delivery address and shipping method selected.
Shipment Tracking
Tracking information will be provided once your order has shipped. Please allow some time for tracking updates to appear in the carrier’s system.
Shipping Delays
Delivery times can vary due to factors beyond our control, including severe weather, transportation issues, customs procedures, holidays, or other unforeseen events.
Returns and Refunds
You have 30 days from the date of delivery to return items. Customers are responsible for return shipping costs unless the return is due to a defective, damaged, or incorrect item.
Once your return is received and inspected, refunds will be processed within 7-10 business days.
Order Cancellations
Orders can be canceled within 12 hours of placement. After this window, we may have already begun processing your order and cancellation may no longer be possible.
Contact Us
If you have any questions about shipping or returns, please contact our customer service team at 【请替换:客服邮箱】.