Return & Refund Policy

Customer satisfaction is very important to us at 【请替换：店铺名称】. If you are not fully satisfied with your purchase, you may be eligible to return the item under the conditions described below.

Return Eligibility

Return requests must be submitted within 14 days of delivery of your order. Returned items must meet the following criteria:

Be unused, undamaged, and in original condition.
Include all original packaging, labels, and accessories.
Be suitable for inspection and resale.

Items returned without original components or showing signs of use or damage may not qualify for a refund.

Non-Eligible Returns

The following products are typically not eligible for return:

Customized or personalized merchandise.
Downloadable or digital products.
Gift cards or promotional certificates.
Clearance or final sale items.
Items damaged after delivery.

Return Process & Shipping

To initiate a return, please contact our customer service at 【请替换：客服邮箱】 within the 14-day window. Once your return is approved, you will need to ship the item back to us. Return shipping costs are the responsibility of the customer unless the item is defective, damaged upon arrival, or incorrect due to our error.

Shipping fees for your original order are calculated and displayed at checkout and are non-refundable.

Return Inspection & Refunds

Returned items will be inspected within 1-3 business days of receipt to verify eligibility. If approved, refunds will be processed to the original payment method within 5-10 business days. Please note that your payment provider may require additional time to post the refund to your account.